Why Is My Dasher Direct Card Declining. I had that same issue. From the main menu in the dasherdirect app, tap 'report a card issue'.
Once you complete the steps to order a new card, you’ll have temporary access to a new virtual card, which you can use to make online purchases, transfer money, receive direct deposits, and pay bills, while you wait for your new physical card to arrive. You’ll need a valid credit card attached to your account. In most situations, a customer service representative can help you reset your pin, unfreeze your account, verify a purchase,.